In a recent post on his Apple blog, John Gruber reminds us that Apple will refund to you the price difference if they cut prices on something you just bought. New iPhone price cuts mean that people who recently purchased the Jesus-phone can receive the $200 difference between the old price of $599 and new, $399.
Apple Price Protection
From Apple’s Sales and Refund policy:
Should Apple reduce its price on any shipped product within 10 calendar days of shipment, you may contact Apple Sales Support at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Apple within 14 business days of shipment.
So if you just bought an iPhone in the last 10 days, you can get $200 back. I wonder about the 30-day refund period, though — the $200 cut is far more than the restocking fee.
1. Except for Bose products, which have a 30-day return window, due to terms for selling Bose products.
2. Which Apple does because the company then has to sell the product as “refurbished.”
The point in his quote—which I have italicized—is moot because Apple maintains a 14-day return policy, not thirty [1]. You have the same amount of time to get your price difference OR a refund, with or without the restocking fee of ten percent [2].
Labels: Apple
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